Shipping
Shipping fees are included in all orders to Canadian addresses. Items will be shipped with standard post, with estimated times of 1-2 weeks (cannot be guaranteed during periods of pandemic restrictions).
An expedited shipping option is available at checkout for an additional fee.
Returns & Exchanges
Items may be returned or exchanged within 15 days from time of purchase. Returned items must be in original condition and unused. Customers are responsible for any fees associated with return shipping; such fees are non-refundable.
Refunds for returns will be processed back to the original card used for purchase once the returned item(s) have been received. You will receive an email to confirm the refund process after the item has arrived back to us and has been reviewed.
Exchanges will be granted for defective products only, for the same item type. Please email bandlstudiocontact [at] gmail.com to arrange.